(Guardian) - On a Friday night in the City a young professional woman collapses on the floor of the bar where she has been drinking with colleagues. She vomits, then passes out, and when an ambulance crew arrives they are verbally abused by the patient's friends, as the emergency service refuses to turn itself into a chauffeur to take the party home. "They were horrible," recalls the paramedic called to the scene. "They didn't just want to be taken up the road, they wanted to be transported to the other side of London and were rather abusive when we said we weren't willing."