Wine Jobs

Wine Operations Manager / Wine Jobs / ID: 915714

 Wine Operations Manager
Job title: Wine Operations Manager
Company name: Heritage Auctions
Job location: Beverly Hills
State / County: California
Country: USA
Posted on: 23.Jun.2021
Expire on: 06.Jul.2021
 

Job Details:

Are you experienced in Operations Management? Are you interested in working with fine wines? Set your sights on a career at Heritage Auctions, headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, San Francisco, London, Hong Kong, and other cities. Heritage Auctions is the 3rd largest auction house in the world with 40 different Auction categories including, Coins, Sports, Comics, Historical, Jewelry, Fine & Decorative Art, Wine, and many more.

SUMMARY: Manage day-to-day operations, logistics execution for in-bound and out-bound wine, great customer service, and all tasks related to pre and post auction.

ESSENTIAL DUTIES & RESPONSIBILITIES:
Manage a staff of 4-6 operations employees
Oversee training of all new staff
Coordinate shipping and receiving of all inbound wine consignments as well as all outbound wine invoices.
Assist with customer services questions, troubleshoot shipping, and delivery scenarios
May travel occasionally to pick up higher value collections
Assist inventory team with assembling the sales and outbound team with pulling invoices when necessary
Maintain accurate inventory and perform quarterly property audits
Communicate with Management monthly regarding project progress, support needs, logistical solutions, etc.
Ensure deadlines are met by monitoring operational progress and anticipating the workload

EDUCATION and/or EXPERIENCE: Operations management experience a must. Wine knowledge not necessary; an interest in wine is highly recommended.

SKILLS & ABILITIES: Must have basic knowledge of computer skills, have excellent communication skills (both written and verbal), be highly detail-oriented, have a very high level of service and interaction with clients, a history of follow-through and be very creative at finding logistical solutions.

CERTIFICATIONS, LICENSES, & REGISTRATIONS: Valid Driver License.

PHYSICAL & MENTAL DEMANDS: To perform this job successfully, the individual must be able to repeatedly lift 40 to 70 pounds daily.

WORK ENVIRONMENT: Individuals must be able to work independently in a fast-paced environment and work extended hours nights and weekends due to tight deadlines and/or overnight travel, if necessary.

The following are attributes that we are seeking in all employees at Heritage:
Self-motivation, intelligence, and strong work ethic
Willingness to learn
Ability to follow set standards and take direction
Ability to analyze and propose solutions to problems
Ability to work in a fast-paced, multi-project, and dynamic environment
Absolute drive to complete projects on time and in a detailed manner
Excellent organizational skills: accurate and thorough
Excellent communication skills: both written and verbal

Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE

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